Shipping and Returns
All orders are shipped within 48 hours Monday-Friday 8 am-5 pm.
We use the following carriers to deliver our orders:
If tracking # is provided by the shipping carrier, we will update your order with the tracing information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
If you are not satisfied and need to return merchandise, we will give you full credit, less shipping & handling, provided you follow these procedures:
All returns are to be received by Sturhahn Jewelers within 30 days of invoice date.
Please return the merchandise in its original condition and packaging, including boxes. Send with the complete invoice. Merchandise returned without the invoice may be charged a service fee of $10.00, or we may return the merchandise to you at your expense.
Package merchandise securely, insure it and ship it to:
16 N. Jefferson
Marshall, Mo. 65340