Shipping and Returns

 

 

Shipping Policy

 

Turn around

All orders are shipped within 48 hours Monday-Friday 8 am-5 pm.

 

Carriers

We use the following carriers to deliver our orders:
USPS
UPS
FedEx

 

Order Tracking

If tracking # is provided by the shipping carrier, we will update your order with the tracing information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

 

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

 

Returns

If you are not satisfied and need to return merchandise, we will give you full credit, less shipping & handling, provided you follow these procedures:

 

 

  • All returns are to be received by Sturhahn Jewelers within 30 days of invoice date.

 

  • Please return the merchandise in its original condition and packaging, including boxes.  Send with the complete invoice.  Merchandise returned without the invoice may be charged a service fee of $10.00, or  we may return the merchandise to you at your expense.

 

  • Package merchandise securely, insure it and ship it to:

 

Sturhahn Jewelers
16 N. Jefferson
Marshall, Mo. 65340

©2018 STURHAHN JEWELERS MARSHALL, MISSOURI

 

(660) 886-2251

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Sturhahn Jewelers 16 N. Jefferson Marshall, MO 65340

 

On the East Side of the Marshall Square